Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones, Silver, One Size (WH1000XM4/S)

(8 customer reviews)


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Last updated on July 11, 2024 1:56 am Details
  • Industry-leading noise canceling with dual noise sensor technology; FREQUENCY RANGE: 2.4 GHz band (2.4000 GHz–2.4835 GHz)
  • Next-level music with Edge-AI, co-developed with Sony music entertainment
  • Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • Touch sensor controls to pause / play / skip tracks, control volume, activate your voice assistant, and answer phone calls
  • Speak-to-chat technology automatically reduces volume during conversations; Headphone cable (approx. 1.2 m, OFC strands, gold-plated stereo mini plug)

Specification: Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones, Silver, One Size (WH1000XM4/S)



Batteries included


Item model number




Has Self Timer


Includes Rechargable Battery


Contains Liquid Contents


Connector Type


Cable Feature

‎Without Cable

Battery cell composition

‎Lithium Ion

Batteries required


Headphones Form Factor

‎Over Ear



Number Of Items


Mounting Hardware

‎Charging Cable USB-C, WH1000XM4, Carry Case, Audio Cable for Wired Connection

Special features

‎Noise Cancellation

Number of Processors


Part Number


Model year


Model Name




Place of Business

‎SAN DIEGO, CA, 92127 US

Product Dimensions

‎18.47 x 7.7 x 25.25 cm, 255.15 Grams

8 reviews for Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones, Silver, One Size (WH1000XM4/S)

3.5 out of 5
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  1. BobHartleyGPS

    If you are looking for noise cancelation at its best, don’t look elsewhere and buy this immediately.

    Of all the comments that have been said about being not enough this, not able to do that, I think they are all untrue or either an unlucky manufacturing defect. Launch products are not perfect from the start, it’s bound to happen. The only thing I do not use are the microphones for making calls, so you can check online and see for yourself about that aspect.

    Let’s break this down in points. (TLDR at the bottom)


    Without a doubt the most comfortable headphones I ever wore. People seem to complain that it’s not as comfortable as the XM3s, I say it’s pretty dang comfortable considering that I wore this thing for more than 5 hours straight and had no neck pain or itching whatsoever.

    The weight of these headphones is so light that when the box came in, I thought I had been scammed and the headphones weren’t in the box. 250 ish grams is really light (0.55 pounds) for headphones.

    The ears are big enough, the line of the muffs doesn’t overlap too much towards the neck and the cushion material adapts really well to your head, both on the top of the frame and on the ear muffs.

    Sound/frequency response:

    I have been mixing/mastering for multiple years on flat studio monitors. Out of all the headphones that I have or I have tried, these are the closest of being pretty much flat, once you cut 3-4 dB from the 400 Hz fader (pretty sure it’s an octave bandwidth, or a little more, so it covers at least from 282 Hz to 566 Hz when you adjust it) on the equalizer in Sony’s Headphones app.

    I have attached the frequency response curve as an image in this review.

    The bass is not overwhelming, (although if it’s your style, it delivers with the clear bass knob, which probably covers 250 Hz and below), the highs are not too sharp and there’s no spike in the high mids (2500-5000 Hz) or in the high end (above 5000 Hz).

    The only problem is the low mids at around 400 Hz, which thank god they have a fader for that frequency. No matter what brand you choose, low mids are ALWAYS a problem in headphones. By the way, sound separation is excellent once I made that adjustment. Thank Sony for giving you the option!

    The frequency response when using Bluetooth is between 15 Hz to 17 040 Hz. Beyond that, it starts to wane off. I have up to 19.1 kHz in my right ear and 18.3-18.4 kHz in my left ear, so it’s not on my side. Considering that my phone has a terrible audio output (it cuts at 15 kHz), it’s an upgrade for me.

    Also, considering on how many people listen to their music too loud for the last 25 years, I would be highly surprised that people that claim the high end isn’t well defined actually know what they are talking about, and most probably don’t notice the difference. Same thing with audio CODECS disappearing from the XM3 (the XM4 has 3 and the XM3 had 5), above 256 kbps at variable rate and 320 kbps at constant bit rate, you don’t notice anything if the conversion was done right. Above those values, me and my friend call this “Placebo Quality”. Compression and brickwalled mixes affect the quality perception GREATLY.

    Search NPR sound quality test online. It proves my point.

    So in conclusion, if the song you are listening sounds like garbage, it’s because it was mixed/mastered like garbage (probably mixed nowadays because they brickwall often at this stage). These are hands down the best headphones I ever tried. Period. Including my Sennheisers that I used for multiple years.

    Noise cancelation:

    I was highly surprised at not only the sensation on your eardrum being pushed in not being super apparent compared to other models, which are quite frankly unbearable in the long run, but also the capabilities of phase canceling of these headphones (the actual term of canceling out waveforms is called phase canceling, noise canceling is a marketing term for people not familiar with audio, since the majority of people don’t know what is phase).

    Transients (such as impacts) are impossible to isolate because they are too fast to sample and to invert the phase to create cancelation. Steady noises are the only ones that allow the headphones to sample them and invert them, because there’s a processing delay. Stop hitting a table like someone I know was doing to test headphones, it’s worthless.

    The amount that is being canceled out is out of this world compared to previous generations that I have tried. I can’t wait to try them on a plane. High end will remain because it’s the most difficult part of the waveform to cancel, since it’s the most precise and the one that takes up the most information in a signal. I was standing next to a washing machine during its max spin cycle, could barely hear it with audio of people talking in my headphones. Without playback, you hear the high end when you’re right in front of it. As soon as you close the door, it pretty much vanishes.

    If you have noisy neighbors or live in an apartment, buy this thing! You won’t regret it.

    Battery life: Outlasts my cell phone by a hundred years. In 2 hours of use, not even 10% used. Specs are believable.

    In conclusion, buy this thing if you are looking for noise canceling!

    -Super comfortable
    -Amazing in sound
    -Amazing in noise canceling and battery life matching specs

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  2. Platoto

    Let me start by saying that I love virtually everything about these headphones. The sound is fantastic: rich, full, and just a tad extra on the bass (which I enjoy). They’re also nearly (though not quite) as comfortable as my QC 35 II. The style and functionality also speak for themselves.
    HOWEVER, all that is overshadowed (which is saying a lot) by the horrible microphone these things have. I make calls quite often with headphones on and every time I use the WH1000XM3’s, I invariably get complaints from the person on the other line (which I’ve never had before using my QC 35 II’s). The last person I called actually said the ambient noise was “murdering their ears”. So, I’m quite disappointed that such a top-end set of headphones can’t get such a basic thing right. I have headphones under $50 that perform far better for calls.

    In short, unless the mic is fixed soon, I won’t be keeping these. Which, I might add, is very annoying as I love literally everything else about these…

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  3. Ashley

    Coming from the 1000XM2 there are some differences. The M3’s are a lot more comfortable for long periods of listening, the ANC is better but I dont think its 4X better and the over all sound is improved but not by much (M2’s were already very good). The M3’s have better separation with the high, mids and lows, sound stage and imaging improvement is minuscule. The biggest and main reason I upgraded was USBC no more switching between Micro USB and USB C, fast charging is also amazing. Well worth it IMO.

    Edit 09/07/2018:
    After having used the M3’s in different environments near construction sites, public transit, malls and in the busy city, I can confidently say that the noise canceling is A LOT better on the M3’s maybe even 4X better as Sony states.

    Edit 02/27/2019:
    After a few months of using the 1000XM3 its hard to recommend these. They sound fantastic. But if you’re living in a place where its 0°C/32°F or below for almost half the year you may want to skip these, or wait until Sony finds a way to fix the phantom touch issues where your touch pad triggers play/pause, assistant, noise canceling, volume and quick attention at random, making these headphones very annoying to use.

    Sony’s fix:
    Turn your headphones OFF and ON again — this simple act of rebooting resets certain parameters within the device and will solve any unpredictable product behavior.

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  4. Nikhil Ranjit

    Update sept 26

    Got the replacement set and they sound do much better than the first ones I recieved. This kind of issues is unheard of from a product that costs 30k not gonna lie. Seriosuly? A defective pair of headphones ? Unexpected sony !

    Update- sept-25

    So I was using these like.usual when I started hearing a shrill noise from the right side earcup! Tried it with multiple devices , persistsnt shrill noise with noise cancelion and no music( my room’s fan was off ) . Replacing for a new pair . Will update

    I’m not a “audiophile” but I’ve tested and heard many headphones/earphones in search of the “perfect” pair of cans for me. Perfect is a subjective term and will vary from person to person.

    I bought these becasue of all the hype with the xm3’s and as a customer the “next” version would obviously be better right ?

    So, come delivery day. I ooened these, set them up, updated the firmware and started listening . These sound , ok. For something that costs 30k, these sound average at best. The noice cancelling is good but I need to test it more , possibly on an airplane ( whenever that happens )

    When something is this expensive you automatically have some expectations from it right ? It has to perform at the 30k level ( I hope the reader is getting what I’m trying to say) .

    The software features are great , the build feels premium, the connection is strong.

    P.S if you intend to use the multipoint function you will loose audio quality . LDAC uses two lanes ( max for bluetooth 5.0) and when you use multipoint it switches to SBC ( 1 lane ) so expect quality loss. Windows doesn’t support LDAC so you will loose significant quality when connected to a pc.

    I’ll update the review after the burn in period . I won’t be returning these since these are just too damn comfortable but doesn’t justify the 30k price tag it demands for the sound quality I’m getting as of 20 sept.

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  5. Aakash

    Edit: After almost four month of usage i found that noise cancelling makes me sick. I feel like nausea and feverish for 1-2 to days. Worst thing I’ve developed tinnitus because of these headphones.
    Older review
    This is my first Bluetooth headphone, never been fan of Bluetooth because of poor audio quality. When Sony released ldac codec i was really happy and was waiting for xperia but they decided to close their mobile division. After that was waiting for pixel 4 but google’s mobile division has bunch of idiots.
    Finally bought iPhone which has crappy audio quality but I suggested one of my senior xm3s and to my surprise they sounded really well on iPhone too. After lockdown i was really frustrated with the news channel that my parents watches. Waiting for xm4 can’t be more painful.
    Now coming to review

    ANC: i felt no difference compared to xm3, they block the rumble of fans, coolers and pump set but are unable to block the voice of people talking(irritating voice of arnab goswami). They didn’t even changed xm4’s pressure inside the cans after anc is enabled. I still get the same headaches.

    Audio quality: not going to write like pretentious audiophile. These headphone are quite versatile if you are bass head then sony has it covered for you (which most of the people like here), bass was way overpowering for me on full setting but i don’t like bass at all. I mostly listen to linkin park, so i set base level at -4 and equaliser on bright preset. This is by far the best audio product i have ever used.
    Audio quality wise here is my ranking.
    SM es 18<Creative ep830<SM e10s<Fiio f9 pro<one more triple driver<xm3<xm4.

    Battery life: I was doing burn in procedure of these headphones, so i kept headphones at max possible volume, so you may get better battery life. I got 18 hr of battery life with anc on. After unboxing battery went down from 100 to 60 in a 10 min and i was afraid that i got faulty unit but thank god a full charge fixed it.

    Comfort:Ear cups are bigger than xm3s and hence more comfortable too. After walking with them for half an hour on roof my ear got all sweaty.

    Multipoint connection: Works flawlessly, although switching music from one device to another is bit erratic.

    Audio lag: I also connected it to airtel xtream box and watched a complete episode of boys with no lag at all.

    Speak to talk: still prefer the old put you hand on right ear cup.

    Pause when headphone taken off: work 8 out of 10 times.

    360 deg reality audio: sony has give 3 months of free subscription of but difference was not deal breaker.

    Accessories: you get 3.5 mm male cable from both sides, thank you sony for that. Charging cable is really short i mean really. You can use the provide cable just with power bank or laptop. You also get airplane adapter and carry bag too.
    Sorry forgot about mic
    Mic: It is better than my iPhone 11 pro, my friend used to complain a lot about low volume from my side but with xm4 they had no problem talking to me.

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  6. g

    Update: (Mar 9, 2021)
    As someone mentioned above, I too started having tinnitus issues only after wearing these headphones. I was under impression that it might be due to cold weather or something else but it seems many people are facing similar issues with ANC headphones. I would also like to mention that I had COVID-19 earlier and tinnitus might be a post symptom from it.

    Initial 12hrs usage impressions: (Sep 20, 2020)

    Super comfortable.
    I am not an audiophile but these sounds amazing.
    ANC is great (tested indoors as of now).
    Dual device connection is also great.
    Great connection range.
    Speak to Chat works great but it has some obvious issues (something you need to get used to).
    Ambient Sound is also nice.

    ANC cancels out the vehicular traffic sounds as well (horn sounds, movement), a bit dangerous considering you are planning to take a walk/run sideways. You can tweak the ANC settings via the Sony ANC app.
    Speak to chat can be finicky at times, there is a slight delay of 2secs. Sometimes it just fails to recognise and sometimes it gets triggered without speaking anything.

    My suggestion to buyers, don’t go by the online reviews, it might be a good purchase for me but not for everyone. Try them out at some retail store before buying. I might update this when I have something more to share.

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  7. Deep Spaceus

    I currently own about 30 headphones of various brands and types. I have tried many Bluetooth headphones and own the Bose QC35 II and Bowers and Wilkins PX. I bought both the Sony WH-1000x MKI & MKII but returned them after weighing the shortcomings vs the cost, my main complaints being comfort and sound (the ANC was always good). My portable-everyday-beat-them-up headphones were the Bose QC 35 II. I liked them primarily for the comfort and ANC. The sound on the Bose can best be described as adequate but generally lifeless. Always in search of something better I read a couple of “First Look” articles about the Sony WH-MX1000M3 and decided to pull the plug on the first day that they were available on Amazon. When I received the Sony’s I was pleased to see that the case was similar to the Bose QC 35, a little bigger but shaped well enough to fit comfortably in my backpack. When I removed the headphones and put them on my head I realized immediately that these would be as comfortable as the Bose. Good job Sony.

    After charging for a couple of hours I paired them to my phone and went to my headphone test playlist on Spotify. My main complaint with the previous Sony model’s sound was that they had very little soundstage (defined as perceived distance between your ears and the music) and little definition (defined as the clarity and separation of the various instruments in a piece of music). The M3 sounded better than the previous Sony’s and better than the Bose, but the highs appeared to be quite subdued and overwhelmed by the bass. This was disappointing.
    But, Sony has a phone app that allows for EQ so I go download the app. Frustration. The app did not recognize the MK3. Patience. I figure that Sony has not updated the app yet. So I wait a day and see that the Sony app has automatically updated on my phone. I open and hurray! It is recognizing the MK3 now. Now I can play with EQ: -1 on 400 Hz. +1 on 1K. +2 on 2.5K. +3 on 6K. +4 on 16K and “Clear Bass” remains at 0. Play music and now were talking! I’m not going to say that these sound nearly as good as most of my wired headphones, but for everyday-on-the-go-beat-them-up-with-ANC these are exciting. They blow the Bose away. The Bowers and Wilkins PX which weigh about three times more than the Sony’s have decent BT sound when the ANC is off but the sound changes considerably and not for the better when you apply one of three ANC modes. They PX is OK for about an hour of no ANC listening while sitting at home, but after that my ears and the top of my head hurt.

    The noise cancellation of the Sony is a generation ahead of Bose. There, I said it. Most reviewers crown the Bose as the best ANC you can get. Well, Sony has just showed Bose that they are the new big boy on the block. I did some A/B comparisons with both headphones and realized that the Sony not only cancels steady noise like jet engines or the sound of the air conditioning intake in my condo, but it does a great job of virtually eliminating all other sounds, including television voices and even other people, as my wife can attest to when she had to stand in front of me and wave her hands to get my attention because I could not hear her talking (so, if you want to block out your wife’s talking… LOL!). And this is without even messing with the settings in the app. Others reviewer here have not had the same experience, stating that it does not cancel voices. I frankly did not expect it to cancel voices, but I must say that the Sony comes as close as anything I have ever not heard.

    So, if you want very comfortable headphones with the best sound and Active Noise Cancelling that you can expect with wireless Bluetooth in 2018 get these. They will not sound as good as wired closed back or open back headphones, but “you can’t always get what you want”, “nothing is perfect”, and “everybody is different”.

    In addition to the Sony WH-1000XM3 during this review period I used:
    Bose QC 35 II
    Bowers & Wilkins PX
    Bang and Olufsen H6 (wired)
    Sennheiser HD650 (wired)
    AKG 7KXX (wired)
    Flac files on phone and desktop computer

    UPDATE 2018-09-21: I did experience an issue with phone calls where people at the other end were hearing an echo of their voice. I tested the headphones with three different phones and the problem occurred with all three. So I replaced them through Amazon. I am glad to say that the new pair does not have the issue. After some tests with phone calls I will say that Sony still needs to do some work on the call quality at the other end of the call (the call sounds fine in the Sony itself). In this regard, the Bose QC 35 is better. I think the call quality is really with the sound processing that Sony has implemented and not the hardware. Hopefully this will be improved in future firmware upgrades. Another minor con that the Bose handles better is the support for multiple BT sources. But this is a minor annoyance and I only use the Sony’s for my phone anyway, so I am not constantly switching sources. Small price to pay for better ANC and musical sound.

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  8. Dennis

    I have owned the Bose QC 35 series I (the originals) for four years now, and just recently replaced the ear pads since they finally deteriorated. I figured after four years there has to be some serious improvements in noise cancelling technology, and since the WH-1000XM3 model got so many good reviews I figured these would be awesome. So I pre-ordered them.

    I pulled them out of the box and followed the very quick connect process of downloading the app and using it to pair to my phone. It downloaded a firmware update automatically while I fiddled around with some settings briefly and listened to some music. Super easy, awesome.

    The sound is very impressive. Punchy kick drum (I listen mostly to rock/metal) and nice bright sound. I quickly settled on a slightly customized version of the included Bright preset.

    But things quickly went downhill from there.

    After using the headphones for a bit, the touch controls became frankly annoying and easily susceptible to mistakes (I triggered track skips multiple times just by removing and putting the headphones back on). The volume adjustment is especially tedious…if you want to raise or lower the volume significantly you have to swipe it up or down a large number of times because the volume adjustment is done in small increments. With the Bose QC 35 and its dedicated buttons, you just quickly push the buttons. Simple.

    I spent about 20 minutes trying to figure out how to pair the headphones with my laptop, reading the guide in the app and doing some web searching, thinking it must be provided by one of the two dedicated buttons like on the Bose QE 35s. Nope. It must be done with the app. In fact, everything has to be done with the app except whatever you have the custom button configured to do, and the power. On the Bose I just have to slide the power button, and it goes into pairing mode. Simple.

    The above are honestly smaller issues that you could probably put up with since the sound these produce is so good. However, the deal breaker for me was when I connected them with the included wire to the controller on my Roku Ultra to enjoy some TV time after a long day. I always watch movies and TV with headphones. To my horror they produced a clearly audible hissing sound that is incredibly distracting. I turned them off and on again, disconnected and reconnected the cable. No change, still the hissing sound. My Bose don’t produce this sound. Ugh.

    After listening to them for a couple hours I had a slight headache and felt fatigued, almost nauseous. I know some people are affected differently by the noise cancelling technology, but I don’t get this from my Bose, even after listening to them all day.

    Additionally, speaking of noise cancelling, I compared my Bose QC 35s to these, and I couldn’t tell the difference between the noise cancelling. They sound the same to me. :shrug: I’m sure you could tell the difference with laboratory equipment though.

    All-in-all the sound these produce is really good, and the noise cancelling is great (although I can’t tell the difference from my Bose QC 35 Series I). But they have 1) lots of annoyances in the touch controls instead of dedicated buttons, 2) the fact that the app is required to do everything (including pairing) except turning them off and activating the custom button, 3) the hissing on the wired connection to my Roku Ultra, and 4) the fatiguing after listening to them.

    I’ll be returning them.

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    Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones, Silver, One Size (WH1000XM4/S)
    Sony WH-1000XM4 Wireless Industry Leading Noise Canceling Overhead Headphones, Silver, One Size (WH1000XM4/S)


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