How. do I raise. a complaint. in Nykaa: Toll Free: Online complain, 24/7),0700-1555.690 ( nykaa complaint customer service /credit card/ report Transaction), 1800-258-6161 : 56466 : answered by expert Banking Lawyers. Get free answers to all your legal queries from experienced lawyers and expert advocates on Banking legal issues at Vidhikarya. Visit Now! From delayed deliveries to issues with refunds, customers have faced various challenges when shopping on the platform. This blog will delve into the common complaints raised by Nykaa customers, explore real-life case studies, and provide actionable steps to resolve these common Nykaa Consumer Complaints. 1. Shipping & Return Policy Shipping What is the cost of shipping? We charge Convenience Fee, which comprises - (a) Platform Fee Flat platform charges of ₹29, applicable to all customers (including Prive Users) for platform upkeep, onboarding the most stylish brands on the platform and seamless customer experience. (b) Packaging & Delivery Fee ₹70/- for order value upto ₹499/- ₹20/- for order value above ₹500/- upto ₹999/- Free delivery for all the orders above ₹1000/- and above ... Nykaa’s customer service response times can vary depending on the volume of inquiries, but the company typically aims to respond within 24 to 48 hours for most queries. Call customer service at +91-1800-267-4444. Note that this is only for calls within India.